Blog


This is my personal blog. I write most often about marketing, technology, and publishing. These are my thoughts, observations, rants, and opinions. If they frustrate you, confuse you, excite you, bore you, or compel you, know I feel the same things most of the time. If you prefer, you can subscribe via email or RSS to be alerted when new content is posted.

If it ain't broke ... Break it!

If it ain't broke ... Break it!

Everyone knows someone who lives by the saying, “If it ain’t broke, don’t fix it.”

I believe this is a dangerous lie, especially within organizations.

OK. That may be a bit of a overstatement, but I do think such thinking holds teams and organizations back from experiencing break through moments.

Buying into such rhetoric gives us permission to “pass” on challenging the status quo.

As long as our teams are performing to expectations, general benchmarks, etc., then we can pat ourselves on the back and move on to more pressing matters. The fundamental flaw in this thinking is believing that only things that are broken need to be fixed.

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What it will take to become a brand publisher

What it will take to become a brand publisher

The brand-as-publisher revolution is remapping go-to-market strategies for brands brave enough to do things differently. 

Don't believe me? Just ask Red Bull. Somewhere along the way to sponsoring a guy who jumped out of a rocket to earth an energy drink company became a media company. 

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Books create accountability, alignment for leaders and brands

Books create accountability, alignment for leaders and brands

Some people think all books are magical. They mistakenly believe all books possess some mystical reality that contains timeless truths to be pondered and consumed over long periods of silence.

There are books like that. It’s true. But that doesn’t mean every book has to be like that. In fact, most books aren’t.

Books are simply an ecosystem of ideas organized into a consumable format.

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Your book IS your business card

Your book IS your business card

You can't afford not to publish a book.

But books are for artists and creative types, right? Not business leaders.

That’s where you’re wrong. In fact, it may be time to rethink the book entirely when it comes to its role in the life of a business leader.

Books are as valuable today to growing your business as your business card was in previous decades.

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10 "musts" for enterprise-level content marketing

10 "musts" for enterprise-level content marketing

Content marketing has come to the enterprise, and the enterprise is the natural next frontier as content marketing matures.

What should you expect when launching a content marketing effort within your company? In other words, how do you know if you're doing it right?

Here are a few markers to identify along the way ...

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How to handle mean people at the office

How to handle mean people at the office

Every office has at least one mean person. It sounds silly, but it’s true.

Mean people exist everywhere. It’s not just in an office setting. But there is something about office politics, the pressure to perform, and personal doubt that provide a fertile environment for mean people to thrive. Life is, after all, survival of the fittest, right?

Let’s define mean.

Mean people are not confrontational, direct communicators. The office is a melting pot of different personalities who must learn to get along. Some people are better at verbalizing their ideas than others. We all communicate in different ways and should learn how to best do that with a variety of people. (Note: This is the “magic” of management.)

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Team reading fosters new thinking

Team reading fosters new thinking

I’ve tried to learn from every manager I’ve had in the past. Some have been good. Some have been not so good. (If I’m honest, I’m sure there are plenty of people who place me in both categories.)

My favorite managers have been people who wanted to invest in my thinking and creativity—even if my formal job at the time was very mundane and predictable. One way they did this was by giving me reading assignments that opened me to new ways of thinking, new perspectives, and helped me see the world through new lenses. I’ve tried to carry on that tradition now that I manage and lead teams of people.

Driving people along a production schedule is one thing. Teaching people to think differently multiplies their value and improves the strength of the team.

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If you need me, send a smoke signal

If you need me, send a smoke signal

I started programming on a computer in second grade. I started typing my school papers instead of handwriting them in third grade. That means I’ve spent a majority of my life creating digital versions of what many people previously accomplished with some type of paper solution.

I’m proud to be part of the first generation to go digital in just about every way.

I still remember the Motorolla “brick” phone that my parents purchased. And then the bag phone, flip phone, and now the smartphone. I’ve seen digital evolve right before my eyes.

I’ll never forget going to the fabled Radio Shack to buy our first Tandy x086 computer. And returning the next year to get the upgraded model. First came the big, black floppy disks and then came the smaller, hard disks. (Yes, I’m old enough to remember when those terms were introduced.)

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7 things I expect from clients

7 things I expect from clients

Not all client experiences are the same. Some are exceptional and make you feel (almost) superhuman. Some are so disgusting that they make you want to quit and do just about anything else you can imagine. Neither experience is a completely accurate reflection of reality.

A mentor once told me, “It is never as good as it seems nor is it as bad as it seems.” I believe this to be true.

I’ll never forget what he said. I believe it to be true.

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Stop trading on the intrinsic value of content

Stop trading on the intrinsic value of content

Executive leaders are critical thinkers, experienced decision makers, and relentless about only investing in things that will move the brand or organization forward. This posture intimidates some marketers who casually borrow the language of content marketing, but it shouldn’t. Instead, it should be an opportunity to win over the C-Suite to the value or content strategy.

The difference between a marketing professional who dabbles in content marketing and one who fully understands content strategy is the ability to translate organizational goals into concepts, concepts into ideas, ideas into tactics, and tactics into a system that can be defined, measured, and adjusted over time.

A good, effective content strategist understands and appreciates the fundamental value of every business: revenue creation.

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10 ways to master difficult conversations

10 ways to master difficult conversations

Every leader will inevitably face a difficult conversation. The ones who master it will not only win the admiration of the people they lead but will achieve results beyond what anyone expects.

I still remember my first difficult conversation. I was selling software at the time, and there was an implementation that was not going well. I was risking my integrity and knew I had to offer to cancel the deal and refund the money. (I had already received my commission which meant I would have had to pay that back. That would have hurt.)

I called the client and reviewed the situation.

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The problem with book publishing and nonprofits

The problem with book publishing and nonprofits

I am a HUGE fan of book publishing but not for the reasons you might think.

My interest in books is less about their artistic value or what accolades accompany them. My interest in books is a little more plain than most people.

I love books because they are the most efficient way to capture and transfer ideas from a brand, cause, or nonprofit to their respective support base. And if you are lucky enough to create or capture an experience worth remembering, then others will share your book and story as their own within their personal networks. Your book then becomes souvenir that represents a significant experience as well as a promise to benefit others.

So what is the problem with book publishing for nonprofits?

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A visual guide to writing better emails

A visual guide to writing better emails

Like it or not, most people still manage life through their inbox. The ability to write clearly and effectively for this medium will ensure your comments are read, considered, and acted upon.

This is a compilation of 11 tactical ways to improve your email communication habits.

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11 things I would tell my 22-year-old self

11 things I would tell my 22-year-old self

Every time another graduation season rolls around, I'm reminded about how far I've come and how far I have yet to go. These are interesting times.

The world of predictability has been exchanged for uncertainty. There is no clear path to success. Sorry. In fact, it seems few people can even agree on what success means.

When I graduated from college, I had a pretty good idea of what life would look like. And I was (almost) completely wrong.

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20 things I tell my boys about life and success

20 things I tell my boys about life and success

There are a lot of sources speaking into the lives of my two boys. I am careful about filtering out the junk as much as can for as long as I can. But soon enough, my boys will need to learn to navigate life based on principles and not simply rely on parental discretion.

As any father does, I want nothing but the best for my children. I want to give them my confidence, my support, and my blessing so they can fly as high as they can dream.

I believe in the power of words to shape our present and our future. Here is some of the life wisdom I try to speak into their lives today.

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10 reasons brands are the future of publishing

10 reasons brands are the future of publishing

What happened to the music industry about 10 years ago is now happening to book publishing. Services like Spotify, Pandora, and others have commoditized music purchasing and broadened access to a greater number of people.This was bad news for music industry executives but a big win for the listening public.

You could probably say the same thing about this move by Amazon.com; it’s bad news for traditional book publishers but a big win for the reading public.

Brands hold the keys to the future of publishing.

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10 ways to fix your broken social media strategy

10 ways to fix your broken social media strategy

Social media is still being treated like a magnetic sticker you just slap on the side of your car to advertise your newly minted business. In many respects, social media is talked about more than ever but still doesn’t have a legitimate seat at the strategy table.

What that means is there are a lot of social media consultants, speakers, writers, etc. who are not held accountable to true metrics of any kind. I’m not talking about metrics akin to a high school popularity contest such like “likes” and “follows.” I’m talking about metrics that demonstrate movement through the life cycle of engagement—whatever that looks like within your nonprofit, cause, or charity.

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Automatically archive social content

Automatically archive social content

You should stop wasting your social content.

You’ve spent too much time, too much energy, and too much creativity on Twitter, Facebook, blogs, etc. not to harness the potential of all of that raw material. The ability to create a completely searchable database filled with content you’ve already curated, collected, created commentary around is more than a pipe dream; it's reality.

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Collaborator or Ghostwriter—What's the difference?

Collaborator or Ghostwriter—What's the difference?

Ghostwriters and collaborators are very much part of the publishing process. There is a clear distinction between the two amongst publishers. But if you’re not a publisher, you might be tempted to use the words interchangeably.

We live in a content dense culture. If every leader were responsible for writing all of their words, sentences, and paragraphs, so many ideas would never be shared and we as a culture would lose out on some incredible insights, wisdom, and perspective.

Nevertheless, the demand for content is relentless. 

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A guide to the optimal eBook word count

A guide to the optimal eBook word count

I’m going to make a general assumption: eBooks are a viable and legitimate content distribution channel for individuals and organizations alike.

Since the market has decided this eBook “thing” is going to last, those of us who are content creators and professional communicators would benefit from making sense of the available word count options. Word count often drives production schedules, costs, and—ultimately—the final retail price point. This is not an insignificant aspect of eBooks should you choose to take this path. Instead, it is vital to maximize this content channel.

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